Business Operations Associate

Fingerprint empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub).

We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

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As a Business Operations Associate, you will play a pivotal role in shaping the strategic direction and growth of our company. This role reports to the VP of Business Operations and comes with the exciting responsibility of advancing critical strategic initiatives. Business Operations serves as the swiss-army knife of the organization - you’ll work on a diverse set of projects and no two weeks will be the same. You will collaborate extensively with colleagues from various departments, including Product, Engineering, GTM, People, and Finance. This role offers unique visibility into a hyper-growth startup, providing the opportunity to shape its trajectory and make a substantial impact.

What You’ll Do:

Strategic Planning & Execution

• Manage goal setting process and closely monitor progress, promptly identifying and addressing deviations from goals in collaboration with leadership.
• Contribute to strategic planning by defining OKRs (Objectives and Key Results).
• Conduct research to develop informed perspectives and recommendations that support leadership decision-making

High Quality Decision Making & Leadership Alignment

• Ensure that every employee at Fingerprint has access to the right information at the right time, supporting better decisions and clarity among leadership. 
• Experiment, analyze, and develop recommendations that enable better business decisions.
• Play an important role in planning and building content for our company-wide All-hands and offsites.

Process Improvements & Efficient Operations

• Partner with leaders throughout the organization to ensure widespread adoption of the company-wide operating system, fostering continuous improvements as we evolve and learn. 
• Create processes that streamline knowledge sharing and best remote work practices throughout the organization.
• Become a Notion expert and help improve it as our Single Source of Truth (SSOT).
• Roll up your sleeves and help wherever there is a critical need in the organization.

What We’re Looking For:

• 3 - 6 years of experience with a combination of management consulting, technology investment banking, venture capital, and/or startup operations.
• Located in the US or Canada.
• Exceptional attention to detail, marked by organizational prowess, proactiveness, and a commitment to rigor in your work.
• Strong stakeholder management skills, including effective written and verbal communication with senior leadership.
• Analytical thinking with a track record of utilizing data to inform business decisions.
• Quick learner who embraces the ambiguity of a startup and has a proactive approach to problem-solving.
• Curiosity and fluency with AI tools and how they can improve the way work gets done. You experiment regularly, share what you learn, and are eager to help shape how AI gets adopted across the organization.
• Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom. 

 

For US-based employees, the cash compensation range for this role is $109,000 - $125,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. 

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here

If you are applying as a resident of the EU, please read our GDPR notice here