Head of Observability
You'll own the observability strategy end-to-end: the internal platform our teams rely on for incident response and reliability, and the customer-facing product that gives…
Job Description
Fingerprint empowers developers to stop online fraud at the source.
We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub).
We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.
Fingerprint builds the internet’s most accurate device intelligence platform — used by thousands of developers and enterprises to detect fraud, stop account takeovers, and build trust into their products. Our engineering teams sit at the core of that mission: the signals we ship, the models we train, the APIs we maintain, and the data infrastructure we run all directly impact the accuracy and reliability our customers depend on.
We are hiring Senior Engineering Managers at the Senior Engineering Manager level across two of our platform and infrastructure domains. Each role comes with a distinct technical domain and reporting line, but the leadership bar is the same: you own outcomes across multiple teams or workstreams, you set the technical vision for your domain, you develop other managers and senior engineers, and you operate with a high degree of autonomy and strategic accountability.
At this level, the expectation shifts from executing well to leading well. You are not just running a team — you are shaping the roadmap, managing cross-domain dependencies, and representing your function to engineering leadership and the broader organization. You come to leadership with plans, not problems.
Both roles follow the same Senior Engineering Manager bar. The domain context, reporting structure, and day-to-day technical focus differ. After your recruiter screen, we will align on which role is the strongest fit for your background — you do not need to decide before you apply.
Cloud Platform Engineering
Fingerprint processes 25B+ API requests annually, and every single one flows through the infrastructure this team owns. The Cloud Platform team is responsible for the AWS-native infrastructure that makes Fingerprint’s product reliable, scalable, and cost-efficient at that volume. This is not a caretaker role: you are inheriting a strong, senior team of six engineers and stepping into a function that needs to level up — from reliable infrastructure delivery to proactive platform strategy. You will define the 12–18 month technical roadmap for Cloud Platform, encompassing multi-region readiness, Kubernetes scalability, SRE maturity, and FinOps. You will also build the SRE capability that enables every product team to ship with confidence, establishing the on-call health, incident response frameworks, and reliability SLOs that the engineering org will run on. This role reports directly to the VP of Engineering, operates with high autonomy and executive visibility, and requires someone who sets the infrastructure standard across the entire engineering organization — not just within their own team.
Security & IT
Fingerprint’s security, IT, and compliance function is more mature than most companies of this size: SOC 2 Type 2 and HIPAA achieved, a comprehensive policy suite in place, and solid IT operations running globally. What the function now needs is strategic leadership. The Senior Manager, Security & IT will unify security posture, IT operations, and compliance under a coherent strategy, maturing each discipline to the next level and serving as the credible voice of security and compliance to the rest of engineering and to enterprise customers. You will manage four people across three disciplines — application security, IT operations, and compliance — and own the end-to-end function reporting directly to the VP of Engineering. Enterprise customers in financial services and large-scale fraud prevention regularly evaluate Fingerprint’s security posture; you are the person who owns that answer. This role deliberately spans three disciplines that are often separated at larger companies — and at Fingerprint’s scale, that breadth is a feature: the person who owns compliance also owns the security posture that makes compliance meaningful, and the person who owns IT operations also owns the identity and access foundation that security depends on.
Lead Across Domains
Set Technical Vision
Drive Cross-Functional Alignment
Operate with Executive Accountability
Required
Nice-to-Have
In addition to the shared bar above, each role carries specific technical requirements. These apply only to the role you are being considered for — you do not need to meet both sets.
Cloud Platform Engineering
Security & IT
Compensation Range
For US-based employees, the cash compensation range for this role is $177,000 – $240,000. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency, we share salary ranges on all job postings. However, these ranges are specific to the hiring location and may differ within or outside the US.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.
Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions.
Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.
We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.
If you are applying as a resident of California, please read our CCPA notice here
If you are applying as a resident of the EU, please read our GDPR notice here
Benefits & perks
Remote Work Flexibility
Global Team Collaboration
About the company
Fingerprint
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