Sr. Cloud Infrastructure Engineer

Core Responsibilities

• Design, implement, and maintain scalable, reliable infrastructure in AWS

• Operate and improve Kubernetes-based environments, including production workloads

• Build and maintain infrastructure as code using Terraform

• Improve CI/CD pipelines, deployment workflows, and release automation in partnership with engineering teams

• Build and maintain the packaging and reference architectures customers use to install our software in their own environments

• Strengthen observability across the platform, including monitoring, logging, alerting, and actionable dashboards

• Improve developer experience through tooling, environment automation, and self-service infrastructure

• Operate within and preserve the established security and compliance posture of our environments

• Monitor, troubleshoot, and resolve complex infrastructure issues with clear and timely communication

• Participate in incident response and post-incident analysis

• Develop and maintain documentation, runbooks, and technical standards

• Identify opportunities to improve cost efficiency, performance, and resilience across environments

Required Qualifications

• Minimum of 5 years of experience in DevOps, Infrastructure Engineering, Platform Engineering, or Site Reliability Engineering

• Strong hands-on experience with AWS in production environments

• Proven experience operating Kubernetes in production

• Strong experience with Terraform and infrastructure-as-code practices

• Proven experience building or improving CI/CD pipelines and deployment automation

• Solid understanding of cloud networking, IAM, secrets management, and operational controls

• Experience with monitoring, logging, and observability tooling

• Scripting proficiency in Python, Go, Bash, or similar

• Excellent troubleshooting and problem-solving skills in complex production environments

• Strong communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders

• Must live/work in the U.S.

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• Preferred Qualifications

• Experience operating stateful workloads on Kubernetes, such as databases or message queues, including persistent storage and backup/recovery

• Experience with GitOps-based deployment workflows

• Experience packaging software for customer-managed or self-hosted deployment (e.g., Helm charts)

• Familiarity with compliance or security frameworks such as FedRAMP, NIST, SOC 2, or similar

• Experience with PostgreSQL, cloud storage platforms, and production networking patterns

• Experience with configuration management tools such as Ansible

• Experience with additional cloud platforms such as Azure or GCP

• Experience with service mesh or advanced Kubernetes networking

• Experience supporting customer-facing or mission-critical production infrastructure

• Top Secret Security Clearance