TPM, Setup, Configuration and Management

Fingerprint empowers developers to stop online fraud at the source.

We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (27K stars on GitHub).

We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle).

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

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We're looking for a Technical Product Manager to own setup, configuration, and management workflows for our device intelligence platform — ensuring developers can successfully deploy, administer, and maintain Fingerprint across all surfaces: Dashboard, Management APIs, and MCP experiences.

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What you’ll own:

Setup, configuration, and ongoing administration (end-to-end)

Drive the roadmap for how customers and internal teams:

• Onboard and set up Fingerprint deployments (org/project/environment setup, keys, SDK/application settings)
• Configure product behavior and controls (rules, policies, allow/deny lists, thresholds, feature toggles where applicable)
• Manage permissions and access (roles, scoped access, key management, auditability)
• Monitor health and ensure operational reliability (alerts, status/diagnostics, usage & limit visibility, error observability, troubleshooting workflows)

Dashboard experiences for admins and operators

Partner with product and design to define coherent, best-in-class admin UX in the Dashboard, including:

• Configuration and management UI that maps cleanly to the underlying object model
• Permissions and access management experiences
• Clear system status, diagnostics, and guided remediation
• Cohesive terminology and workflows that match the APIs and MCP

Management APIs as a first-class product surface

Own the Management APIs roadmap as a product surface for setup and administration:

• Define/maintain the object model (orgs, projects, environments, keys, configs, permissions) and ensure consistency across surfaces
• Drive API lifecycle management (versioning, migration plans, deprecation policy, and breaking-change governance)
• Ensure enterprise-grade concerns are addressed (authn/authz patterns, regional/residency constraints where relevant, rate limits/quotas, audit logs)
• Maintain developer experience quality (docs, examples, SDK ergonomics where applicable, error design, idempotency & pagination conventions)

MCP experiences for setup and management

Ensure MCP server capabilities support configuration and administration use cases, including:

• Agent-friendly management actions and safe guardrails (permissions, confirmations, least-privilege)
• Consistent semantics between MCP tools and Management APIs (naming, parameters, outputs)
• Workflows that reduce operational toil for both customers and internal teams

Roadmap, prioritization, and cross-surface governance

Maintain a clear, well-reasoned roadmap across Dashboard, Management APIs, and MCP for the “set up, configure, and manage” job-to-be-done:

• Write crisp PRDs and align stakeholders on tradeoffs and sequencing
• Drive design/product governance for cross-surface decisions (object model changes, permissions model changes, naming, and deprecations)
• Coordinate planning and dependencies across engineering teams, design, and GTM partners
• Keep user workflows cohesive across surfaces (avoid seams where one surface lags or behaves differently)

Launch & customer enablement

Coordinate launches and adoption for management capabilities:

• Own documentation updates, migration guides, and operational runbooks
• Partner with PMM/CS to deliver enablement materials and best practices
• Ensure releases are usable end-to-end across UI, APIs, and MCP with clear communication and rollout plans

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Background Specific To This Role:

• Admin & management workflows: You have experience building products for setup, configuration, permissions, and operational management
• API product depth: You understand API-as-a-product thinking and can define durable object models, versioning strategies, and deprecation policies
• Developer experience: You can reason about docs, error messages, SDK ergonomics, and workflow design as core to adoption and success
• Security & access control instincts: You can work with engineering/security to design robust authentication, authorization, and auditability patterns
• Cross-surface systems thinking: You can keep Dashboard, APIs, and MCP aligned so terminology, capability, and behavior remain coherent

Product Management General Skills:

• Education: You have a Bachelor's Degree in a technical discipline, or equivalent work experience. MBA or other advanced degree a plus.
• Product experience: You have 3+ years of product management experience, ideally on an existing product through a growth or scaling phase
• Technical fluency: You have enough technical depth to have credible conversations with engineers about APIs, architecture, and system constraints without needing everything translated
• Stakeholder navigation: You have experience managing competing priorities across multiple audiences — individual contributors, managers, and executives — and can drive alignment without direct authority
• Customer focus: You have a demonstrated track record of translating customer needs into shipped product, through direct research, sales partnership, or usage data
• Data fluency: You have experience defining and tracking product metrics, and using data to prioritize roadmap decisions and separate signal from noise
• Roadmap ownership: You have experience making and defending tradeoff decisions under real resource constraints and competing stakeholder demands
• Go-to-market partnership: You have experience working with sales and marketing on launches, pricing inputs, or positioning, and understand how product decisions affect the commercial motion

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored.

Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. 

Due to regulatory and security reasons, there’s a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location.

We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply.

If you are applying as a resident of California, please read our CCPA notice here

If you are applying as a resident of the EU, please read our GDPR notice here